Description
Filtration Technology
The Sparq S5 system uses Ultra Z Filtration Technology to reduce unwelcome elements in your water. With 3 levels of filtration, the cartridge filters out sediment down to 0.1 micron* as well as filtering out the bad taste, odour, chlorine and protects against cysts and bacteria such as E. coli. Leaving you with healthy, great tasting, clean, safe and pure water.
Carbonation system
Once the water has been purified, it can be delivered either sparkling or still. If sparkling water is selected, the system injects CO2 gas into the water stream as it is dispensed. This gives you chilled, fresh water with just the right amount of sparkle. The CO2 canister is easy to replace and usually lasts between 9 to 12 months, depending on individual use.
Chilling the water
The SPARQ S5 includes a built-in cooling system that chills the water down to 2°C for a refreshingly cold drink. You can choose between ambient or chilled when dispensing still water. The sparkling water is delivered chilled only.
- A choice of filtered sparkling, chilled & ambient water, straight from the tap.
- Soft touch buttons on the stylish LED panel.
- Compact under sink system.
- Sediment, dirt and other particles filtered down to 0.1 micron* including Giardia and Cryptosporidium cysts.
- DIY quick-twist cartridge change.
- Using Ultra Z Filtration Technology, the Z1-R cartridge has the ability to protect against cysts and bacteria such as E. coli. Reduces Trihalomethane (THM’s).
- Provides pure, safe, filtered water, free of chlorine.
- The SPARQ S5 includes a built-in cooling system that chills the water down to 2°C for a refreshingly cold drink.
- For Home & Office Installations.
- WaterMark approved.
- Refer Download for Specifications.
- Font Kit Optional Extra
Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at info@ausonebathroom.com.au or call 0460 967 777 if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on Top Trend Store, you are responsible for the cost of return shipping back to Top Trend Store. Please refer to our Refund Policy for further information on how to make a return.
Lost/Stolen Packages:
Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at info@ausonebathroom.com.au or call 0460 967 777
Cancellation
You may cancel your order within 24 hours of placing it. Please allow 3-5 business days for the refund to post to your original form of payment.
Returns
Our policy lasts 14 days. If 14 days have gone by since your received product, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only replace items if they are defective or damaged. If you receive a damaged or defective product you have 24 hours upon arrival of the product to contact us about the defective unit. You can reach out to us here info@ausonebathroom.com.au or call 0460 967 777
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ausonebathroom.com.au or call 0460 967 777
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should email us at info@ausonebathroom.com.au or call 0460 967 777
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Additional non-returnable items:
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery